Starbucks - leadership - it's not just about coffee

1) know who u are- company be clear about their goals, values and they find the energy and passion to do great things.

2) encourage independent thinking.
Person who sweeps the floor should choose the broom.

3) be accountable -
Take responsibility and say what needs to be said with care and respect

4) listen for the truth-
Be open. Build trust. Open forums.

5) take action-
We're all humans
Take the leap of faith

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